The research project Quality for Culture aims to bring Quality Management as a topic and practice for arts organisations. Our White Paper lists and explains several standards, systems, and accreditation schemes tailored to the cultural sector. Our Resource Guide, using ISO's seven Quality Management Principles as a framework, provides arts organisations with a wealth of materials, such as toolkits, reports, studies, videos, and online courses. By using these free resources, institutions can develop management practices at their own pace and format that embrace quality as a way of thinking (and acting).
A study on Standards, Accreditation Schemes and Quality Management Systems for the cultural sector
A comprehensive collection of 180 arts management resources from over 13 countries
DownloadPart I & II
White Paper + Resource Guide
Beth Ponte is a Brazilian arts manager and researcher. She was German Chancellor Fellow of Alexander von Humboldt Foundation (2018/2019) and Visiting Researcher at the Institute of Arts and Media Management (KMM Hamburg). From 2010 to 2018 she worked as Institutional Director of NEOJIBA Program (Centers for Youth and Children's Orchestras of the State of Bahia). Since 2013, she is a member of the Board of the Brazilian Association of Social Organisations of Culture (ABRAOSC).